Skin Glow Glossary privacy policy.

Effective date: September 19, 2026. Skin Glow Glossary is a skincare education and routine-tracking app. The catalog, ingredient education, guided quiz, and product recommendations are free and don't require an account. An optional paid Premium subscription adds an account, an AI face scan, and daily routine-tracking tools.

Information we collect

Free features: The catalog, ingredient education, and guided quiz work without an account. Quiz answers stay in your browser session to personalize bundles, and routine links can include your selected skin type, concern, and budget.

Account information: Creating a Premium account requires an email address, a securely hashed password, a profile photo, and an e-signed subscription agreement (which records your typed name, the policy text you agreed to, and the date, IP address, and browser you signed from). We keep this until your account is deleted.

AI face scan:The face scan runs live through your device's camera. The captured frame is sent to our skin analysis provider for measurement, and we do not store the photo or video from a scan — only the scan's text results (for example, skin type and concerns) are saved to your profile.

Skincare diary and routine tracking: If you use Premium, we store what you log in your skincare diary (products you start or stop and how your skin reacts), your daily/nightly routine and sunscreen check-offs, your weekly mask and exfoliation check-offs, and your water intake log, so you can see your own history and weekly progress graphs.

Skin consultation: Premium members can complete a skin consultation once a month. We store your answers (for example skin type, concerns, allergies, and lifestyle) and use them to build your custom bundles.

Weekly progress photos:If you choose to post a weekly progress photo, you take it with your device's camera inside the app (photos can't be imported). We store each photo in your account until you delete your account. They are not shown to other members and are not used for the AI face scan.

Ask a Professional:Premium members can send up to 5 questions per billing cycle to our skincare team. We store the question, the answer, and its status. Answers are always shown to you as coming from "Skin Glow Esthetician" — we don't store or display which staff member answered.

Subscription and billing: Premium is billed through the app store you downloaded the app from. We receive and store subscription status, product ID, and renewal/expiration dates from the store — we never receive or store your card number.

Technical information: Hosting providers, app stores, and deployment tools may process basic device, log, performance, and security information needed to operate the app.

How we use information

Provide account-free quizzes, product education, and routine planning to everyone.

Create and maintain your Premium account and verify your subscription status.

Run the AI face scan and generate a routine from its results and our product library.

Store your diary entries, routine and sunscreen check-offs, and water log so you can track your own history over time.

Let our team see relevant context (your latest scan results) so we can answer your Ask a Professional questions.

Maintain app security, troubleshoot errors, and improve reliability.

Respond to support, privacy, and account deletion requests.

What we do not do

We do not sell personal information.

We do not use the app, the AI face scan, or Ask a Professional to provide medical diagnosis or treatment.

We do not store photos or video from the AI face scan. The captured frame is sent to our skin analysis provider to be measured, and a photo is only stored in your account if you choose to post a weekly progress photo.

We do not identify which staff member answered an Ask a Professional question to the member who asked it.

Who can see your information

Your diary, routine, scan results, and questions are private to your account. A small number of authorized team members can access a member's latest scan results and question history only to answer that member's Ask a Professional questions — this access is limited to what's needed to respond, and is not used for any other purpose.

Sharing and service providers

We use service providers to host the app, store account and Premium data, send account-related email, process app store subscription billing, deliver the mobile app through app stores, and maintain the product. These providers may process information only as needed to operate the app and related services.

For the AI face scan, the frame you capture is sent to our skin analysis provider, YouCam by Perfect Corp, so it can measure skin characteristics such as hydration, texture, and tone. We use the resulting scores to build your report and do not keep the photo ourselves; the provider processes it under its own terms and privacy policy.

Subscriptions and payments

The catalog, ingredient education, guided quiz, and product recommendations are free for everyone — no account or purchase is required. Premium is an optional paid subscription, billed through the app store you downloaded the app from, and requires creating an account. See our Terms of Use for Premium pricing, refunds, cancellation, and what happens to your Premium data when a subscription ends.

Your choices

Account access: You can browse all free educational content without an account. Creating an account is only needed for Premium.

Cancellation and deletion: Canceling Premium (or a failed payment going unresolved through its grace period) permanently and automatically deletes your Premium profile — your account, scan history, diary, routine history, and Ask a Professional history. You can also request deletion at any time from the account deletion page.

Support requests:Contact Skin Glow Glossary through the support email listed on the app's store listing.

Children

Skin Glow Glossary is intended for general skincare education and is not directed to children. Users should follow app store age guidance and get help from a parent, guardian, clinician, or licensed skincare professional when appropriate.

Changes to this policy

We may update this policy as the app changes. The effective date at the top of this page will show when the latest version applies.